Returns & Exchanges
Monique Lhuillier offers returns on unworn, unwashed, and unaltered merchandise within 14 days of the delivery date. Please ensure all original tags and security ribbons remain attached to be eligible for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully place the items in their original designer packaging and include the printed return authorization slip inside the box.
Affix Shipping Label
Download and print the pre-paid UPS shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Track
Deliver your package to any authorized UPS location and retain your drop-off receipt to track the progress of your return to our atelier.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing